Frequently Asked Questions

Answers to your self storage unit FAQs

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

Where is Plaza 15 Self Storage?

Plaza 15 Self Storage is located at 30 Gick Road in Saratoga Springs, right off Route 50 and exit 15 on Interstate 87. Come and take a look around!

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Are you close to downtown Saratoga Springs, NY?

We sure are. Plaza 15 Self Storage is less than 2 miles from downtown Saratoga Springs and Skidmore College. That’s only a 5-minute drive!

What are your access times?

Plaza 15 Self Storage is open for access 24 hours a day.

Do you have climate controlled units?

We do. They’re perfect for customers looking to store important or valuable items. No matter the temperature outside, they keep your belongings cool and dry.

Does your facility have drive-up access?

It sure does. At Plaza 15 Self Storage, you can park your vehicle right outside your storage unit. It makes unloading your belongings a breeze.

How do I pay my bills?

The quickest and easiest way is our Autopay system. Once this is set up, your credit card will be billed each month and we will email you a receipt. But you are still welcome to pay by other accepted methods such as card or cash!

Does your facility have any security features?

Absolutely. Plaza 15 Self Storage is fully fenced and also has state of the art surveillance cameras.

Do you sell moving supplies?

Yes! We sell all the supplies you would need to make your move easy and organized.

Your Self Storage Questions Answered by Plaza 15

Our FAQ page has the answers to a few of the questions we hear from our customers the most.

For pricing information, check out our rates page.

For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your storage unit.

If you don't see the answer to your question, head to our contact page to drop us a line or give us a call today!

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